Where is my order?

As soon as your PestPulse order ships, we email you a tracking number and a tracking link. Orders are processed within 1–2 business days and typically delivered within 2–6 business days.

Haven't received a tracking email yet?

• Check your spam or promotions folder — tracking emails sometimes land there.
• Allow up to 48 hours after ordering: your tracking link is created when the parcel leaves our warehouse.
• Tracking events can take an extra 24 hours to appear after the label is created.

Tracking not moving?

Carriers occasionally scan parcels late. If your tracking hasn't updated for more than 5 business days, contact us at contact@pestpulse.co with your order number and we'll chase it up for you.

Wrong address?

If you spot a mistake in your delivery address, email us as soon as possible. We can usually correct it before the parcel ships.